Patient / Physician Matching System : Patient FAQ

Tips for getting a doctor to contacting you.

If you have not been contacted you may have to increase the distance you are willing travel. On your registration, reconsider the maximum realistic distance you would go for treatment. (You may be required to go several times in the first couple of weeks)

• A carefully constructed concise statement to the doctor can make a difference. Explaining your motivation for seeking treatment and what support you have in place. They are looking for patients that are serious, willing to comply with treatment, and someone they feel they can help. If you have insurance, it will help if you include the name of the insurance company.
  
• Unfortunately, many physicians don’t take insurance. If you are willing to pay yourself add that to the statement section. You can submit the claim yourself to your insurance company for direct reimbursement. If you call your insurer and explain this they will send you the forms.
  
• It is better to renew your current registration when you get the renewal email rather than re-registering, not to mention easier. Some physicians may choose people who have been searching longer. When you renew the doctors who have already contacted you will not be able to see your renewed registration, so you will not keep hearing from the same doctor if that relationship didn’t work out for whatever reason.
  
• Lastly, Check the map to be sure there is currently a participating doctor near you. New physicians register nearly everyday, so if there is not one near you now it might help to remain on the list so you will be contacted as soon as one does.

Map of Participating physicians (the red circles indicate areas where we need more physicians)

To get more physicians involved, we mail each newly certified physician an invitation to participate. We have sent out over 9,800 invitations total. In areas with many patients seeking treatment and few or no participating physicians, we send a special plea to the certified doctors in that area asking them to join and help the registered patients. That program has been successful at getting doctors in rural areas to join. Here is the postcard we send to the doctors on the patient's behalf:
Post card to Doctors

National Map of patients seeking treatment

See our discussion board to find out what others have done.

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Why aren’t any doctors contacting me?

The program is still fairly new only launched nationally 9/1/2006. Many doctors have not yet registered or are not participating. Others may be at their 30/100 limit, and many other reasons. One thing to consider is to be sure and enter the furthest distance you are truly willing to travel for the treatment and you might reach more physicians. Also new docs are added almost everyday, so it might just be a matter of time. It is important to know that any patient can be selected at any time, it is not a chronological list. Some patients have been contacted within 5 minutes of registering while others have been on weeks without any contact.

Check the map of participating doctors to be sure there is one near you. If not don’t give up one may register at any time. Map of Participating physicians (areas in red are areas that have a shortage of participating physicians)

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You DON’T! At least not from the information made available from NAABT. We cannot prevent misrepresentation or be certain the doctors are qualified, despite our attempt to verify their identity. It is up to you to check with your state medical board to verify the address and qualifications of the physician before going to any appointment.

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NAABT uses cookies and Javascript along with your zip code information to provide relevant content to its users. If some computers are set to block these features it may not display the pages you are looking for. The easiest and most common problem is a wrong saved zip code. To be sure you have the correct zip code stored click “change default zip code” link, found at the bottom of all NAABT.org pages. There you will also find help if the other settings need to be changed.

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How many doctors see my application?

That will depend on two things how many participating doctors are in your area, and far you said you are willing to travel. If you said 30 miles then your information will appear on all the doctor’s lists within 30 miles of you. Please be realistic about how far you really are willing to travel. In the beginning of treatment you may have to go more than once a week. Once, one doctor contacts you, you will only stay on the lists for 72 more hours then removed. If you end up not receiving treatment from any of the doctors who contacted you, you may renew your application, by logging in and selecting "put me back on the list".

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We will send you a confirmation email immediately after you register. Next, you may receive a physician contact email, through our site, asking you to call to discuss treatment with that physician, you may receive 0-20 emails in a 72 hour period after the first contact. If you do not receive an email from a doctor in a two week period, you will receive a renewal email from us, if you ignore it you will receive another a week later. 30 days after the last contact we will send a survey request email, and that will be our final communication. For your privacy, you can opt out of the program on the patient home page and all communications will stop.

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• See the patient instruction brochure
• View the animated instructions
• Written explaination
• Privacy Policy
• Talk with people who have used it or ask a question on our discussion board

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